Cipher Skin Careers

Join the team!

Cipher Skin is a fast-growing startup using data to empower the next generation of rehabilitation and physical therapy.

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How would you like to grow your career at a company that’s changing the rehabilitation game? Do you want to tackle new challenges at the forefront of physical therapy and athlete innovation? If these sound appealing to you, we’d love to talk.

Benefits

Competitive Based Salary
Unlimited PTO

Minimum of 10 business days a calendar year

14 days of office closure per year
Medical, Dental, and Vision Insurance
Paid Maternity & Paternity Leave
Work Remotely

At least one day/week

Onsite Internal Medicine Physician
Gym Membership

Icing on the cake

Open Positions

Business Development & Customer Success
  • Summary & Objective
  • Essential Functions
  • Core Competencies
  • Work Environment
  • Education & Experience
  • Apply
Summary & Objective
Classification: Exempt

Salary Range: $(range); Relative to experience, skills and abilities

Position Type/Expected Hours of Work: Full-time; possible evening and weekend hours required as job duties demand

Reports to:  Chief Executive Officer / Chief Operating Officer

This position is responsible for generating qualified opportunities through developing and vetting leads for all channels, from all sources.  Maintaining the pipeline of qualified opportunities as well as sharing and communicating opportunity status with company leaders. Provide ongoing customer success to existing and potential customers and suppliers.
Essential Functions
  • Identify new business opportunities for Cipher Skin
    • Researching organizations and individuals to find new leads
    • Vet all leads from all sources
    • Contact potential clients/customers to establish rapport and arrange pitch meetings
    • Implementing/Planning new marketing initiatives 
    • Increasing the value of current customers while attracting new ones
    • Finding and developing new markets and growing sales
    • Attending conferences, meetings, and industry events
    • Developing quotes and proposals for clients
    • Participate in product training for customer/client personnel and helping team members develop their skills
  • Partner with our customers to deliver predictable outcomes and experiences for their clients and predictable growth for their business
    • Delivering and communication ROI for our customers, throughout the customer lifecycle
    • Being a trusted partner for the customer on use-case and product functionality
    • Represent the voice of the customer to provide input into every core product, marketing and sales process
    • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support
    • Measure customer’s levels of engagement with the company and provide feedback to the other teams regarding product and service improvements
    • Being the main point of contact between the company and enterprise accounts
    • Customer onboarding
    • Account escalations
    • Renewals
    • Upsell campaigns
    • Periodic health checks
    • Customer advocacy
    • Drive new business growth through greater advocacy and reference-ability
  • Utilize existing company approved CRM to:
    • Document all sales activities and customer/client communications
    • Maintain pipeline of opportunities in conformity with sales process
  • Assess each profit center and geographic market (existing and planned) for performance, opportunities, and risks
  • Prepare recommendations for goals (revenue, volume, margin, fulfillment, order-to-cash, etc.) for each profit center as well as KPIs for real-time/dashboard reporting
  • Prepare and present strategy/tactics to execute and deliver to approved goals
  • Transparent reporting to team on progress to goals, wins, and losses
  • Follow the established sales processes across all opportunities and recommend modifications to the sales process to enhance goal achievement
  • Assess and prepare recommendations for additional sales tools (visual aids, presentations, etc.) 
Core Competencies
  • Candidate must be:Outgoing, self-motivated, trustworthy, and knowledgeable of industry influence
  • Candidate must be results driven and effective at prioritizing multiple tasks and opportunities.
  • Communicate effectively and seamlessly interact with management, existing customers and potential new clients
  • Loves talking about technology with engineers and executives
  • Extremely comfortable translating complex technical ideas into easy-to-understand concepts 
Work Environment

This position is based in Denver, CO but will require remote access as well as person-to-person cold-call interaction – travel and overnight stays may be required. Use of a personal or Company automobile may be required.  

Preferred Education and Experience
  • At least 8+ years business development and customer success, preferably in enterprise physical therapy products, orthopedic and sports medicine products, or health data platform products
  • Demonstrable experience growing revenue from >$1M to >$50M
  • Early stage technology startup experience and success is STRONGLY preferred
  • Proficient in Microsoft Word, Excel, PowerPoint and CRM knowledge
  • Bachelor’s degree from a four-year College or University. An undergraduate engineering degree is preferred
  • MBA is STRONGLY preferred
  • Experience in working with complex, multi-divisional, multi-geographical customers
  • Experience working with cross-functional teams
  • Should possess strong communication, interpersonal and mathematical skills
  • What You'll Do
  • Qualifications
  • Must Haves
  • Nice to Haves
  • Why Join Us?
  • Apply
What You’ll Do
  • Own software features of the iOS/Android App: build, deploy, iterate. You’re responsible for what you’re building, and you have some creative control over the direction you take
  • Ship code to production frequently, often daily
  • Work at all levels of the stack – infrastructure (GCP, Kubernetes), database (PostgreSQL, Redis, ElasticSearch), services (Node, Python, Celery, TensorFlow, Keras), and frontend (React, Redux)
  • Architect efficient and reusable systems
  • Work with a multidisciplinary team of engineers (electrical, mechanical, industrial, biomechanical) and business team to refine our Mobile App
Qualifications should include some of the following:
  • A bachelor’s degree in one of the following is required from a top tier engineering program: Computer Science, Data Science, Symbolic Systems, Robotic Engineering, Mathematics, Physics, STRONG preference for Master’s degree.
  • Experience and high fluency in firmware
  • Experience and high fluency in VR motion: mastery of converting Euler or quaternion coordinates into real-time 3D animation 
  • Mastery of Ruby on Rails, Unity, C#
  • Enhanced Linux, Unix and MS-DOS user
  • At least 3 years of experience shipping software product for enterprise level or consumer focused products; if you have done both that is STRONGLY preferred
Must haves
  • You play well with others
  • You have opinions and can communicate them professionally
  • Excellent written and oral communication skills
  • A willingness to accept and give straightforward feedback
  • An enthusiasm for rolling up your sleeves and getting into the details if necessary
  • Proven problem-solver, able to discern the crux of an issue and use good judgment in recommending practical solutions
  • At least 3 years of tech startup experience
  • An expert bug killer
  • Experience with mobile-first products and services (iOS > Android)
  • Experience recruiting and evaluating junior software engineering talent is a HUGE plus
  • Experience with test automation and unit testing
Nice to haves
  • Enjoy designing interfaces almost as much as building them
  • Demonstrable UI/UX design experience
  • Work experience in the health, wellness, and fitness space
What we’ll provide
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them
Why join Cipher Skin
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them
  • What You'll Do
  • Qualifications
  • Must Haves
  • Nice to Haves
  • Why Join Us?
  • Apply
What You’ll Do
  • Build / Deploy / Scale our data platform. Specific tasks will include:
  • Manage AWS platform
  • Define, Implement and Maintain scalable database
  • Enable secure connection to iOS/Android devices
  • Monitoring data traffic and trigger system Alerts
Qualifications should include some of the following:
  • A bachelor’s degree in one of the following is required from a top tier engineering program: Computer Science, Data Science, Symbolic Systems, Mathematics, Physics; STRONG preference for Master’s degree
  • Strong curiosity and a willingness to learn and talk about emerging technologies along with a positive and enthusiastic engagement style.
  • Strong Computer Science fundamentals, software design and programming skills.
  • Experience in enterprise application design and development of systems using Java/J2EE technology, Single-SignOn, SQL, XML in Linux/Unix environment.
  • Direct experience with design/development of highly available, distributed and scalable applications.
  • Experience in source code management tools like git / SVN.
  • Experience in Relational Databases. 
  • Understanding of noSQL Databases, other forms of persistence mechanisms and distributed caches.
  • Experience with relational database models
  • Demonstrate innovative and creative thinking capabilities and also have sharp troubleshooting skills.
  • Experience in developing multi-threaded programs is required
  • Sound knowledge in operating systems concepts is required
  • Experience in designing and handling systems with high performance, scalability and availability. Experience implementing solutions with a solid focus on performance, security, reliability and internal tool integrations.
  • Significant experience developing and implementing, and maintaining high volume web applications, developing secure web applications, and web services.
Must haves
  • At least 3 years of work experience
  • AWS Certified
  • Work experience in SAAS-model companies
  • Demonstrable work experience building and shipping software products
  • You play well with others
  • You have opinions and can communicate them professionally
  • Excellent written and oral communication skills
  • An enthusiasm for rolling up your sleeves and getting into the details if necessary
  • Proven problem-solver, able to discern the crux of an issue and use good judgment in recommending practical solutions
  • Demonstrable experience working with data streams from mobile devices (iOS>Android)
Nice to haves
  • Three or more years of experience in a startup environment
  • Work experience in full-stack companies
  • Experience on Unity Real-Time Development Platform
What we’ll provide
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them
Why join Cipher Skin
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them
  • What You'll Do
  • Requirements
  • Additional Qualifications
  • What You'll Bring
  • Why Join Us?
  • Apply
What You’ll Do
  • Design, build, and verify PCBAs integral to new R&D project initiatives.
  • Write, optimize and maintain over time FW code.
  • Maintaining communication within the development team.
  • Maintaining project schedules.
  • Cross-functional organization, communication, and management.
  • Travel to support manufacturing + early R&D builds.
  • Reporting and presenting to management on project status and schedules.
  • Support new product introduction.
  • Create, modify, and update schematics, BOMs, and PCB layouts for new and existing products.
  • Write test specifications and procedures for electrical and electromechanical assemblies.
  • Provide test fixture repair support for manufacturing, QA, and contract manufacturers during NPI.
  • Troubleshoot product failures on PCBs, power supplies, and electromechanical assemblies during initial ramp.
  • Document new product releases or corrective actions (NCR, CAPA) by creating DCNs (ECOs).
  • Write embedded or PC-level software to control PCB text fixtures.
  • Create/execute verification and validation protocols for test fixtures, procedures, and software.
  • Follow Cipher Skins design control and documentation procedures (PLM experience helpful).
Required Qualifications:
  • Experience with C, Embedded C, Python, Git, CLI, Github, Linux
  • Extensive programming on SiLab boards, Simplicity Studio
  • Strong familiarity with Bluetooth, WiFi, Power and Memory management
  • Exposure to raspberry_pi or beaglebone board, and node-red
Additional Qualifications
  • Adaptability: broad interest in science and technology with a willingness and interest in expanding into new fields and learning new techniques and skills
  • Solid understanding of numerical modeling, design of experiments, and prototype fabrication methods
  • Experience conducting technology assessments and analysis of alternatives
  • Proficient with MS Office
  • Familiar with PSpice
  • Familiar with Oregano
  • Previous experience with medical devices or other regulated products
  • Ability to code Python is a plus
  • Real-time Operating System (RTOS) development
  • PID controls development experience
What you’ll bring 
  • 3+ years of relevant Electrical Engineering experience in one or more of the following areas: product design, new product release, test engineering, manufacturing support.
  • Previous experience with medical devices or other regulated products is desirable.
  • Strong analog, digital, and power circuit design, test, and debugging capabilities.
  • Schematic and PCB layout experience, preferably with Altium Designer.
  • Firmware management
  • Excellent verbal and written communication skills
  • SMD and through-hole soldering
  • Experience with embedded microcontrollers and low power devices.
  • Familiarity with wired/wireless communications (I2C, SPI, USB, Bluetooth).
  • Electromechanical design, assembly, and troubleshooting.
  • Software experience – C is a must.
  • BLE working knowledge
  • Battery consumption optimization
  • Understanding of serial communication protocols I2C, SPI, UART.
  • Working with EE to bring up a PCB.
  • Experience with sensors or other ICs communicating over SPI and/or I2C.
  • Self-motivated, team player, with a strong desire to learn new skills and grow
  • Ability to multitask or focus on detailed problems, and tenacity to drive issues until resolved
What we’ll provide
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them
Why join Cipher Skin
  • An exciting early-stage startup where you can make an impact from Day One
  • Your voice and opinion are respected and heard on Day One
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small but experienced executive team that welcomes the knowledge and experience you bring and values your contribution, provides unmatched transparency into the business, and welcomes diverse ideas and critical thinking
  • Amazing investors and partners who love our technology and trust it to deliver important results for them

*Cipher Skin is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Interested in learning more about Cipher Skin?
We'd love to hear from you!

Even if there are no current openings for the position you are looking for, we’d still love to connect.

Send a message and we’ll go from there!